1. Who we are
WebDesign.Agency is a website design and development agency. We operate this website and are responsible for the personal information described in this policy.
2. Information we collect
We collect only the information needed to run the website and respond to you:
- Inquiry form details: your name, business name, email address, phone number (optional), website URL (optional), type of website, estimated budget, expected launch date, and project requirements.
- Correspondence: messages, files, and other information you send us by email or through the website.
- Technical data: standard information such as IP address, browser type, device type, and pages requested, typically recorded in hosting or server logs for security and reliability.
- Project information: content, brand assets, and access details you choose to share if you become a client. These are handled under your project agreement.
3. How we use your information
We use personal information to:
- respond to your inquiry and prepare proposals or quotations;
- plan, deliver, and support website projects;
- communicate with you about your project, invoices, and support;
- keep the website secure, diagnose problems, and improve it; and
- meet legal, tax, and accounting obligations.
4. Legal bases (where applicable)
Where data protection law requires a legal basis, we rely on: taking steps at your request before entering into a contract, performing a contract with you, our legitimate interests in running and securing our business, compliance with legal obligations, and your consent where we ask for it.
5. Cookies and similar technologies
Our website does not use advertising cookies. If we introduce analytics or other non-essential cookies in the future, we will update this policy and obtain your consent where the law requires it. Some third-party services we use (for example, hosting or form processing) may set technical cookies or collect technical data needed for them to work.
6. Who we share information with
We do not sell your personal information. We may share it with:
- service providers that help us operate the website and our business, such as hosting, form-processing, email, and project-management providers;
- professional advisers, such as accountants and legal advisers; and
- authorities or other parties where required by law or to protect rights, safety, or security.
Service providers may only use your information to provide services to us.
7. International transfers
Our service providers may process information in countries other than your own. Where we transfer personal information internationally, we take reasonable steps to make sure it remains protected.
8. How long we keep information
We keep inquiry information for as long as needed to respond to you and for a reasonable period afterwards. Project and financial records are kept as long as needed for contractual, tax, and legal purposes. After that we delete or anonymise the information.
9. Security
We use reasonable technical and organisational measures to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
10. Your rights
Depending on where you live, you may have the right to access, correct, or delete your personal information, to restrict or object to certain processing, to receive a portable copy, to withdraw consent, and to complain to your local data protection authority. To exercise these rights, use the contact form. We may need to verify your identity before acting on a request.
11. Third-party links
Our website may link to other websites or platforms. We are not responsible for their privacy practices, so please review their policies.
12. Children
Our website is intended for businesses and professionals. It is not directed at children, and we do not knowingly collect personal information from them.
13. Changes to this policy
We may update this policy from time to time. The “Last updated” date at the top shows when it last changed.
14. Contact us
For questions about this policy or your personal information, use the contact form.